Customer Care – Photon Industries

Customer Care | Photon Industries

How Can We Assist You?

Product Support & Troubleshooting

Having an issue with your inverter or lithium battery? Our expert team is here to assist with diagnostics, software updates, system optimizations, and best practices to keep your solar system running smoothly.

After-Sales Service

We provide comprehensive after-sales support, including warranty claims, performance checks, and maintenance assistance. If you need help, our team is just a call away.

Guidance & Consultation

Need advice on installation, configuration, or optimizing your solar system? Our professionals will guide you on how to maximize efficiency and extend the life of your energy storage solutions.

Warranty & Replacement Assistance

All our inverters and lithium batteries come with warranty coverage. If you need replacement services or warranty claims, reach out, and we’ll assist you promptly.